Edwin Escamilla is the worst finance person, surprising really he has a job, but I guess Nissan of Stockton likes hiring people that do xxxx business. I was told I had been sold a Mini, did the paperwork and put down a down payment...then crickets. Edwin refused to return phone calls and next thing I know a couple days later the car turns up sold to someone else. Never ever doing business them in the future. They are horrible.

My family and I came here to get my first car, while I was worried about not being able to receive it due to my credit score, Adolfo was able to make it work for us. His positive attitude and helpfulness is an essential part of this business and he helped us get the car. I would highly recommend Adolfo to help with your purchase.

I came to Stockton Nissan the people here very polite more customer centric. I would say this office is so clean and neat. Respect to customers and giving the accurate details. I would recommend to buy the car in this place if you are so far.

The dealer was good at customer service and explains the details in a clear way.

Been waiting for 3 weeks for parts to arrive and still nothing. No ETA on when I can expect my car back. Horrible experience with the service department.

Was just getting my Sentra an oil change and I ending living with my brand new Frontier Edwin and Estevan are the best I recommend anyone to come over and ask for them , Very satisfied and excellent customer service .

Ms. Amanda, my service advisor, was amazing. She has great customer service. She's very professional. She's polite, full of smiles. She's very thorough. She's an expert. She told me my problem in the car. And she fixed it, and she's just great. Reviews Profile & Settings Nissan of Stockton Feb 16, 2024 scudman1991 Ms. Amanda, my service advisor, was amazing. She has  great customer service. She's very professional. She's polite, full of smiles. She's very thorough. She's an expert. She told me my problem in the car. And she fixed it, and she's just great. SEND RESPONSE Amanda Matthews Reason for Visit Service Service Price Transparency Workmanship Service Time Service Communication Recommended Yes  DELETE REVIEWEDIT REVIEW Nissan of Stockton Feb 14, 2023 scudman1991 Hey everyone if you are interested in seeing a friendly, full of smiles go see Ms. Amanda Matthews in the Service Dept, @NISSAN OF STOCKTON in the Service Dept I would like to send a Kudos & Compliment to her, I appreciate all you have done for me. You have been so enthusiastic about following up on my problems with my vehicle and maintenance needs through my warranty for my new car for its service & maintenance. I think you're a Humble Lady & employee I'm always happy to have a conversation with such a friendly person. It is great that you have been so thorough in your research & scheduling.I appreciate you being so enthusiastic about following this up.” “I think you're just being humble.” “I'm always happy to have a conversation with such a friendly person.” “It is great that you have been so thorough in your research. Sincerely, John Oliveri

Get ready to embark on an unforgettable vehicle shopping journey with Esteban at Nissan of Stockton! My quest for the perfect car has been an exhilarating adventure, all thanks to Esteban's unwavering expertise and infectious enthusiasm. If you're in the market for a new vehicle, look no further—Esteban is the beacon of trust you want right by your side. Imagine this: You're standing on the cusp of an exciting new adventure in the world of Nissan, and Esteban is your spirited guide, ready to warmly welcome you. His magnetic charm and genuine care aren't just surface-level—they're the very essence of his dedication to making you feel like an integral part of the Nissan family from the very beginning. Even as I began my car-shopping journey from the comfort of my home, Esteban refused to let distance diminish the excitement. With unwavering dedication, he transformed what could have been a mundane research task into a captivating, personalized odyssey. Every question I posed was met with meticulous attention, and every video he shared showcased the exact features I longed for in a car. Thanks to Esteban, my car-shopping experience became a bespoke adventure tailored precisely to my desires and specifications. The true magic unfolded during our face-to-face encounter. Esteban turned the test drive into an exhilarating adventure, where laughter filled the air and every feature he highlighted felt like a precious gem waiting to be discovered. And when it came time to seal the deal, Esteban did so with a heartfelt touch, ensuring that every detail was meticulously addressed with the utmost care and consideration. This wasn't just another car-buying experience—this was a heartwarming journey that left me feeling valued and appreciated. Esteban isn't just a salesman; he's a genuine companion on the road of life, and I'm profoundly grateful for the bond we've forged along this incredible journey. Get ready for an extraordinary car-shopping experience with Esteban at Nissan of Stockton!

I want to say thankyou to Francisco for all his help . i went looking at cars he came out to help me .he is the best salesmen by far .. he goes above and beyond . no pressure just full of knowledge and makes you feel comfortable. all the gentlemen at Nissan were very nice . Stockton Nissan is a great place to buy a car.. thankyou again Francisco.......

Excellent customer service, Monica Lam did Excellent work on explaining car features and great deal. Amazing atmosphere when shopping for cars. Monica did above and beyond for her service. Thank you

My experience began in the fall of 2021, when I had purchased a new Sentra. I guess that part of it was okay, but keep in mind that that involved ME GIVING MONEY TO THEM. Fast forward to 4/2/23. This is when I decided to trade in the vehicle elsewhere and cancel the extended warranty(contract #V0799402) with Nissan of Stockton; i.e., this is that part when THEY WOULD OWE ME MONEY. So the process started with me signing paperwork--a "service contract cancellation request form"--with the finance department; I was told I'd receive a check on or before 4/23/23. But when that time came and went without receiving a check, I started to feel like something was wrong. Funny thing is, the dealership did not contact me at all. No status update. No apology for the delay. Nothing. So I took the initiative to contact them, only to find out that something was indeed wrong. Apparently, in order to cut me a check and mail it to me, they needed a certain document--indicating I had refinanced and was released from liability--from the company I was initially financed through. How nice of them to inform me of this, right? So I provided the document and was assured I'd be receiving the check in about a week. Well, 2 emails, 3 visits, and 25 phone calls later--I STILL HAVEN'T RECEIVED A CHECK. To me, it feels like the dealership is hoping I'll get so frustrated that I'll just give up and go away; but instead, I'm using this review as a recourse. I would encourage others who've had a similar experience to do the same.

Saturday morning experienced some difficulty with my partners license plate and phoned Nissan of Stocktons - Parts department. Best customer service. Consultant was knowledgeable and developed a quick effective solution with her team. Same day, walked in, and was able to receive assistance with my situation. Thank you Linda, Brandon, and Amanda; for the awesome support.

Great Service no pressure to buy a vehicle. Great inventory of cars which made my purchase easy.

Hey everyone, if you are looking to buy a car in Stockton, Ca. Go see Mr. ERIC RAMIREZ @ Stockton Nissan. Mr. Eric is a Gentleman, he works in the Sales Dep department, and he went beyond his work and customer service that he provided to me he has an outstanding work ethic and great skills he guided me to the right department I was looking for I would come back again to this location and ask for MR. ERIC RAMIREZ Thanks for helping me!!!

Ridiculous markups and they still have not refunded our $500 vehicle deposit. Charging Tesla money for a Leaf is a joke.