Customer Testimonials
Good Very friendly and attentive. He provided great customer service. Just 5 more words One
False hope, made it seem like we could work a deal. We are not going back , no more Nissan for us. We got a Volkswagen Tiguan.
Very amazing about helping people find what they're looking for or find something new. I came in there with the new mindset. Because previously I wanted something else, but they changed my mind and got me something even better.
The dealership was very welcoming patient and knowledgeable and give us a great deal on our Nissan rogue Andy was excellent
It was a straightforward transaction with no pressure. No excessive amount of time was spent wasting time.
Very nice to me courteous I appreciate what they did Happy joyous, free love the car that's it
I asked if the car was in accident they said no carfax also showed no accident s. When the car was 1 shown to me is was filthy no kidding they said of course it would get detailed it was cleaned yes but not detailed. I returned 3 days in a row to get the cover for my mirror replaced and my car detailed. None was done the detail was promised by Kristen because I saved him $45.00 from a member ship I had to sigh up for. I have more to say. Have you like to take the time to call me ... Read More DealerRater - Sep 29, 2026
The writer Amanda was amazing, the tech Scooter is the Best thats ever worked on my car.
They are always very friendly, helpful and knowledgeable The facility is very nice and clean
Great It was a professional and relaxing experience just like each time we go in.
With Amanda was efficient and polite Enjoyed the courtesy customer service and it wasn't too long of a wait time
Good customer service 10 out of 10 everyone was nice company with nice and clean
Very cooperative. Cordial and friendly. Just be mindful that customers may not be interested in selling off their paid-off car to the dealer in exchange for a new car and car note with comenserate insurance payments, when bring their car in for service.
The salesman was funny. Did not show me all the features. He said my car was washed but it was not.
They were nice but I had to take my car back after the oil change because oil was dripping off my engine because they spilled it
I scheduled my appointment at 11 o’clock and they took me a couple minutes before my appointment time. The service was fast. I didn’t I have to wait long and everybody was so friendly. I love how when they finish the service they made a link in the video of what they did in the schedule service. It was a 10 out of 10.
They were nice and the atmosphere was great and the workers were friendly and polite,I love them for there work ethic.
The dealership is amazing I also sent my family the next day and them a car.
Excellent, very attentive very professional. I would recommend everyone. I've been to a lot of dealerships. No one can get me approved, but rodney did a great job.
It is a great dealership with a very friendly staff. Im really glad I bought my car here.
Very good work All right Nice work to dise people?? Good job And nice atention
Perfect customer service and the team that worked with me showed the absolute best service ??
Easy to make an appointment. Quick work, short wait time. I'll be back when my truck is due for service.
The experience from the beginning was a bit frustrating, the gentleman who greeted me did not asked the reason of my visit. He assumed what I needed and proceeded to provided me with prices and suggestions. The day before I had I sited the site and talked to the lady who’s name I do not recall at the moment, but she is the only lady working there; she was exceptionally nice and asked me the right questions. When I had the chance to speak, I explained to the gentleman the situation and then he proceeded to take my car ... Read More DealerRater - Sep 18, 2026
Good service. Very clean. Service attendant are friendly and very attentive to the customers request for service
Awesome! In and out quick and everything explained thoroughly. Staff had exceptional customer service and video walk through of items inspected texted to me was helpful.
Personas muy amables Jesse y Eli me ayudaron a que me aprobaran mi primer vehículo con 0 de crédito y fueron muy amables y serviciales y me brindaron la información que yo nesecitaba para encontrar mi vehículo perfecto los recomiendo al 100 por ciento Elia estuvo conmigo en cada paso del proceso , muy servicialmente muchas graciasss muy buenos trabajadores ❤️
It took awhile than expected It supposed to be an hour wait for oil change... it took 2 1/2 hr
You're amazing! I didn't think I had enough credit to get the car but you made it possible!
There’s nothing bad to say about Stockton Nissan. The adviser was very helpful and gave me excellent tips about keeping my car in excellent condition.
Eli y Jesse nos ayudaron a que nos aprobaran por primera vez un Toyota Corolla 2024 con cero de crédito y nos dieron un excelente servicio los recomiendo ampliamente, si usted tiene mal crédito visiten a Nissan y ahí serán aprobados y atendidos amablemente, Elia nos explicó todo muy claro y nos ayudó a que nos aprobaran con el interés bajo y pagos accesibles se las recomiendo 100%
Mario and The floor manager Jesse were Awesome! Thank you for getting me done when no one else would.
Very good! Amanda was very helpful. She answered my questions and explained things to me in terms I could understand.
Every time I come in for service I’m always pleased and highly favored with impeccable customer service!
Gracias Eli y Jesse por ayudarme a financiar mi primer carro en Nissan of Stockton yo no tenia credito pero los managers Rodney y Hector lo hicieron posible, muchas gracias 100% recomendados
I did not feel like I was pressured or pushed to make a decision. The ball was left in my court the entire time and he spelled out my options.
On September 5, 2026, I visited the dealership to buy a new vehicle and ended up purchasing two 2027 Nissan SRs. Elia and Jesse walked us through every step, making the entire buying and setup process smooth, straightforward, and stress-free. Hector and the rest of the team were just as helpful, answering all of our questions about the vehicles with great detail. To top it off, Mario even stayed after closing to take photos of our new cars for us. Outstanding customer service from start to finish!
Always polite and respectful, friendly and clean. Prompt, keeps the customer informed and happy. Thank you ????
Friendly, clean waiting room area Service was done in a timely manner which was great since I waited at the dealership
Jesse and Eli helped us get into a new van. They explained every step fully and made sure that we understood what we were doing. The other associates were extremely nice and helpful as well. But Jesse was amazing!
I believe I was overcharged for a car battery but they knew I needed it
He was very good atención and showed a lot of knowledge every time he recommended extra services on my car thank you Nissan
This dealerships location is convenient. They also provide a shuttle if you live locally, but I do find their prices over inflated like most businesses are.
Went in for an oil change and tire rotation, they gave me the labor day discount
Great Great great great Great great great great great Great great great great great great great
It was a slow process but we had good people working with us And in the end we were satisfied
They were very helpful and knowledgeable about my particular situation I would definitely recommend this dealership to my friends
This experience was amazing. Got me in quickly. I dropped the car off and had to get a shuttle home. The driver was super friendly!! He is a great employee which Nissan is lucky to have. Jose was very accommodating and got me in quickly and friendly. I appreciate the staff for all their help! I always use Nissan service for all my car needs and I will continue to do so!
Brought vehicle in for check engine light. A part was replaced and the light extinguished for 3 days and came back on. It's still on and will make a new appointment in a few weeks
Guy was awesome, communicated and was just stellar service all around I also loved the repair notification and me approving it on my phone with the amount the service would be
He explained so well very attentive to my questions Very polite , nice , excellent man, he answered all my questions in timely mannered
Bought a brand new car with a drill hole in it, and wasted a lot of time trying to have the issue corrected. Was given a rental car that was not street legal, and was pulled over. Abysmal customer service. I regret ever stepping foot here. Huge waste of time and money.
Very pleasant and answered all my questions Took the time to answer my question if he could not he would find out
Gabriel and Mohammed helped me get my payment where i wanted and were very professional
I asked alot of question and they answered them all. Very pleasant and took the time and patience with me
this place is clean and the guy who helped me is very nice, he explained very well
It was simple and easy. Russell made the experience seamless and smooth. I left with no complaints.
No xx, quick, painless process! I knew what I wanted and I wasn't sure if it could happen but it did and Jose was great
Staff was professional, they did the recall zero cost …. They scheduled my appointment i dropped my car and took them 3hr
They were very prompt at the Service Center and asked me about the type of service I wanted. It was pleasant
Came in from a scratch off that was deceptive was a bait and switch type. A car was chosen for me sitting outside the door to test drive and drive when the salesman had at first said I could choose any color, then they told me about the warranty bumper to bumper then presented a paper saying as is and asked me to sign. I refused because I'm was not signing as is for a new car. I did like the car and negotiated no money down so that was a plus. I came in due to the mailer ... Read More DealerRater - Aug 21, 2026
Friendliness, patience and good sense of humor They make sure you are satisfied of what you buying and satisfied with your deal.
Great experience, didn't rush me, let me pick what I wanted Stockton Nissan is a great place
Everyone treat us very well ! Ramsey took care of my car and was very prompt about letting us know any changes we feel safe and secure thank you 😊 Virginia Hill
Smooth and easy until signing purchase paperwork. Then the finance guy started explaining all the extra charges. I was not informed until I questioned the charges. After I declined the charges, I wet signed a few forms. Then, digitally signed the financial forms. Paid my deposit, got new temporary plates, keys, and sent on my way. Nothing printed to show my purchase. I few days later, I got the digital loan copy by email.
Great customer service they didn’t stop at all to help us live with a brand new car
Ola and Mohammad are the best! For the past 40 years I have been buying cars everywhere, I would definitely say that they have displayed an excellent customer service toward myself and my family.
Quick and easy process. Courtney greeted us and made the process quick and easy. Courtney greeted us and was very professional and made the process quick and easy
Just long waits Just long waits trying to get bank approval & trying to access paystub
Me gustó el servicio la manera que nos trataron un exelente servicio gracias por su amable ospitalidad
Was charged $250 for just a diagnostic. I was quoted for around $1,800.00 to fix the throttle body, for a part that is only around $600.00-700.00 (OEM), and something that takes less than an hour to install. On top of that, my check engine light turned off the other day on it's own, so I don't believe I got an accurate diagnostic. Could've just been a misreading from my max air flow sensor, and nothing to do with the throttle body at all. I feel like the cost for diagnostics and repairs are unjustifiably high, and won't be ... Read More DealerRater - Aug 13, 2026
For oil change & tire rotation with appointment cost $170 for 2 hours is ridiculous
My experience was amazing from the beginning to the end. Russell was great, and Muhamed was greatest as well in explaining everything. Both of these gentlemen did a great job and I will definitely be referring others.
Awesome! Great, the best! Everything went well I like the way he treat us Best
I felt the dealership didn't check my batteries like they mentioned on their report. Instead just wanted to charge me for a diagnostic fee to see why my car was struggling to start. I got a second opinion from auto zone and found out my battery failed. I wished the dealership would have been honest with me in the beginning and it would have save me some time. I don't think I'll be back.
My experience at Nissan was excellent thanks to Mario. From the moment we arrived on August 7, 2026, he made us feel welcome and comfortable. He was patient, respectful, and helpful throughout the process. Purchasing my Nissan Altima was a smooth experience, and I couldn't be happier with my new car. Thank you, Mario, for providing such outstanding customer service!
Very good assistance for the process of getting my car serviced. All staff was kind.
Satisfied with professionalism knowledge and thorough ness . When we call for an appointment, we feel that we get one-on-one attention.
The people who did my side mirror is messy. After paying $700+ to fixed one side( driver side) mirror not even the whole side mirror didn’t even clean and it’s so expensive . I won’t recommend anybody to go to Nissan Stockton!!! Disgusting ever!
Arrived at appointment time , checked right in, got service done in a very reasonable manner.
I was a little disappointed that they didn’t have the parts to fix the passenger seat and fix the dent that was in the passenger door. They could of taken some off the selling price for the dent in the door however the car was for my grandson and I didn’t see the dent until it was driven home
Nice salesman but Moe the finance manager needs work with customer service and transparency instead of trying to add extended warranty without customers awareness
Everybody there was awesome The customer service was very awesome. I am very blessed to have a new vehicle.
Staff were friendly and worked quick but the car was more money than what it was listed as (aside from sales tax and whatnot) due to extra services the dealership added that I did not want and did not ask for. I was told they could not be removed even though they upped the price from what I was originally told the car was. Additionally they did not clean the car or the tape reside from the papers that were in the window, did not fill the gas tank, and it is already having battery issues just four days after ... Read More DealerRater - Aug 5, 2026
I explained what I want and was given something entirely different. I was shown a car to test drive, but I did not know that was the car I was buying until after I signed the paperwork
They made what I thought was impossible for me, possible. I'm still in awe and so grateful.
Frustrating to navigate and felt as though they were tired of me going there Frustrating to navigate and felt as though they were tired of me going there, everything was rushed and wasn't properly informed of just how many times they ran my credit, which messed up my credit severely. Will never recommend.
Showed options without profocations and very professional. He was not pushy. Ramseys explaination after talking to the mechanic was very easy to understand.
It was efficient. I was informed of future recommendations. Bathroom facilities were well kept. Good
Mario was very professional, hard worker, knew his information about the car business thanks 4👍👍👍
I just did. Stockton Nissan never disappoints. Service is excellent provided by pleasant competent staff.
This Dealership is the best ever, I will always get a car from Stockton Nissan
Not happy at all Poor experience didn't fix my car when they said us was ready. Just unhappy with all services
Very good experience. They worked with me and understood my situation and took care of me
They didn't give me a chance to pick which car i want. The finance manager told me i have 574 credit score even if i have 562. The car i have have a bad A/C if i stop air conditioning blows warm air. Too many scratches. I got screwed up!
Friendly and courteous Explain service done on car and returned in a reasonable amount of time
The best car buying experience I've so far easy, transparent, and helpful Sunshine and mo went above and beyond to get me the car I wanted
Great service They were a lot of help with the exchange of our Rogue thanks
Oil changed and filter replaced but warnings ?? popped 'Low oil pressure. Stop engine now!'
Went in and they where suppose to put me down as the buyer and my sister as Co signer and it did not happen like that at all. They also picked my car out for me witch I do not UNDERSTAND. If you are car Hunting you want a car that you picked not something they want you In right? They're did all there credit check stuff and put me in a brand new 2026 sentra s.v. after I had all ready told the sales man I was looking for a used car they put me in a brand ... Read More DealerRater - Jul 29, 2026
