Customer Testimonials
Was charged $250 for just a diagnostic. I was quoted for around $1,800.00 to fix the throttle body, for a part that is only around $600.00-700.00 (OEM), and something that takes less than an hour to install. On top of that, my check engine light turned off the other day on it's own, so I don't believe I got an accurate diagnostic. Could've just been a misreading from my max air flow sensor, and nothing to do with the throttle body at all. I feel like the cost for diagnostics and repairs are unjustifiably high, and won't be ... Read More DealerRater - Aug 13, 2026
For oil change & tire rotation with appointment cost $170 for 2 hours is ridiculous
My experience was amazing from the beginning to the end. Russell was great, and Muhamed was greatest as well in explaining everything. Both of these gentlemen did a great job and I will definitely be referring others.
Awesome! Great, the best! Everything went well I like the way he treat us Best
I felt the dealership didn't check my batteries like they mentioned on their report. Instead just wanted to charge me for a diagnostic fee to see why my car was struggling to start. I got a second opinion from auto zone and found out my battery failed. I wished the dealership would have been honest with me in the beginning and it would have save me some time. I don't think I'll be back.
My experience at Nissan was excellent thanks to Mario. From the moment we arrived on August 7, 2026, he made us feel welcome and comfortable. He was patient, respectful, and helpful throughout the process. Purchasing my Nissan Altima was a smooth experience, and I couldn't be happier with my new car. Thank you, Mario, for providing such outstanding customer service!
Very good assistance for the process of getting my car serviced. All staff was kind.
Satisfied with professionalism knowledge and thorough ness . When we call for an appointment, we feel that we get one-on-one attention.
The people who did my side mirror is messy. After paying $700+ to fixed one side( driver side) mirror not even the whole side mirror didn’t even clean and it’s so expensive . I won’t recommend anybody to go to Nissan Stockton!!! Disgusting ever!
Arrived at appointment time , checked right in, got service done in a very reasonable manner.
I was a little disappointed that they didn’t have the parts to fix the passenger seat and fix the dent that was in the passenger door. They could of taken some off the selling price for the dent in the door however the car was for my grandson and I didn’t see the dent until it was driven home
Nice salesman but Moe the finance manager needs work with customer service and transparency instead of trying to add extended warranty without customers awareness
Everybody there was awesome The customer service was very awesome. I am very blessed to have a new vehicle.
Staff were friendly and worked quick but the car was more money than what it was listed as (aside from sales tax and whatnot) due to extra services the dealership added that I did not want and did not ask for. I was told they could not be removed even though they upped the price from what I was originally told the car was. Additionally they did not clean the car or the tape reside from the papers that were in the window, did not fill the gas tank, and it is already having battery issues just four days after ... Read More DealerRater - Aug 5, 2026
I explained what I want and was given something entirely different. I was shown a car to test drive, but I did not know that was the car I was buying until after I signed the paperwork
They made what I thought was impossible for me, possible. I'm still in awe and so grateful.
Frustrating to navigate and felt as though they were tired of me going there Frustrating to navigate and felt as though they were tired of me going there, everything was rushed and wasn't properly informed of just how many times they ran my credit, which messed up my credit severely. Will never recommend.
Showed options without profocations and very professional. He was not pushy. Ramseys explaination after talking to the mechanic was very easy to understand.
It was efficient. I was informed of future recommendations. Bathroom facilities were well kept. Good
Mario was very professional, hard worker, knew his information about the car business thanks 4👍👍👍
I just did. Stockton Nissan never disappoints. Service is excellent provided by pleasant competent staff.
This Dealership is the best ever, I will always get a car from Stockton Nissan
Not happy at all Poor experience didn't fix my car when they said us was ready. Just unhappy with all services
Very good experience. They worked with me and understood my situation and took care of me
They didn't give me a chance to pick which car i want. The finance manager told me i have 574 credit score even if i have 562. The car i have have a bad A/C if i stop air conditioning blows warm air. Too many scratches. I got screwed up!
Friendly and courteous Explain service done on car and returned in a reasonable amount of time
The best car buying experience I've so far easy, transparent, and helpful Sunshine and mo went above and beyond to get me the car I wanted
Great service They were a lot of help with the exchange of our Rogue thanks
Oil changed and filter replaced but warnings ?? popped 'Low oil pressure. Stop engine now!'
Went in and they where suppose to put me down as the buyer and my sister as Co signer and it did not happen like that at all. They also picked my car out for me witch I do not UNDERSTAND. If you are car Hunting you want a car that you picked not something they want you In right? They're did all there credit check stuff and put me in a brand new 2026 sentra s.v. after I had all ready told the sales man I was looking for a used car they put me in a brand ... Read More DealerRater - Jul 29, 2026
They took good care of me Very efficient. Had great customer service. Kept an open line of communication
This dealership is courteous, friendly, and knowledgeable. The customer service is very good and helpful
My car windshield sprayer is working great. Front desk was very informative and work was done in a timely manner.
Just very professional and nice Attentive and unstood what I needed to be done to my car.
This guy's. Really is other persons very different very nice help in everything a guy give me raide to rent cars if you need a car come to nissan De verdad muy amables te ayudan bastante Mi primer carro nuevo yo pienso que todos merecemos un vehículo nuevo aunque solo sea una vez en la vida es una experiencia inolvidable yo se que piensa en el pago o el precio pero un pequeño lujo que vale la pena por todo el trabajo que hacemos en la vida
It was good. Due to having to wait for parts it took 2 weeks to be serviced and a rental car wasn't available for the first 3 days.
Nice and very helpful Amanda was very communicative throughout the whole time and she let me know when my car was ready for pick up
Knowledgeable staff. Inviting deals. Warm environment. Helped me find the vehicle I wanted even while I shopped around.
First maintenence for my new sentra . Had questions and a clear coat issue. Everything was addressed. Thank you Mo.
Great service all the way around. Definitely recommend getting it completed here Ramsey Pedro and Amanda are great!
I've always had good experience with Nissan dealerships and Alex definitely made the experience better
Took longer than told it would at check in. When I went to ask how much longer one employee was on the phone (fine), and the other employee was scrolling on his phone. They told me 15 more minutes and it felt like they were just goofing off. This happens every time I've had service at Stockton Nissan. I stopped going her for service except I needed a recall done on my vehicle.
Alex was a great sales person. Was able to help me find a good payment plan for my car and walk me through the entire process. Definitely will buy from Nissan again and from Alex should he be there in the future
Very nice and pleasant to talk too. Always helpful and are willing to answer any of my questions.
Great staff. Straightforward with the price and terms. Responsive from the beginning of our interaction. I would highly recommend them.
Amazing, friendly nice warming environment, very helpful, parts people awesome informational, highly recommend to families and friends
Did recall and installed front plate holder that had been ripped off Done as professionally and quickly as possible
As usual everything went smoothly and they were done when they said it would be done
Alberto was awesome, got me exactly what I wanted, no haggling, I recommend him to everyone. Mohammad, got us in and out great customer service all the way around!!
Service department was great The was in and out in a timely manner Great service
They are absolutely amazing!!!! Orlando and fed both worked magic for me. Didn’t push me into anything I didn’t want, didn’t lie to me, they were so knowledgeable, listened to my needs and wants, and even though I have bad credit they treated me like I had an 800 credit score. They were honest with me right away and made me feel like family. They got me into a 2026 Nissan Sentra that i absolutely love. I can’t say enough about them. They both worked hard for me and I would tell anyone go see Orlando and Fred ... Read More DealerRater - Jul 15, 2026
Great service. I was kept informed and no pressure. A little pricey. I was well taken care of.
He was very kind and he was able to understand my situation He helped me get the car my dreams
Paid cash for the car. Tried to sell me extended warranty without asking. Had first o change last week. Told them I had issues with back up camera. Said they couldn't see it because of no code. Back up camera not working as of this morning. It'll come back on eventually.
No cabin mats, no cargo mats, no car wash detail and barely quarter tank gas, all capped with just 1 key fob. Folks were nice and professional though, service could obviously be better.
I had a wonderful experience at Nissan of Stockton. Nik Vega and Caleb gave me options for a lease that met my needs. They were very compassionate ,knowledgeable and got me into a car that had all the features I needed. It was a pleasure working with them.
She was efficient and nice She was efficient and nice. I am pleased with the service I received at Stockton Nissan.
Very pleasant and efficient. She was very nice and easy to work with Hard worker
Excellent service as always Nice environment nice customer service Very productive and professional work Five stars
Excellent service as always Nice environment nice customer service Very productive and professional work Five stars
Very professional and fast, great vibe let me know my next service leave Happy done
Had my car checked out. I have been a customer over several years. Amanda has always been the person i could rely to get the help I needed.
Professional Customer service from everyone. Very prompt didn't stay all day. I was even given lunch, full tank of Gas and complete auto detail. Thanks
We informed salesman and managers about a sensor that was displayed during test drive. Along with minor exterior discrepancies on body. We were told this would be taken care of and it was not, leaving us with having to call and complain and explain what's going on. It is an inconvenience after leaving the dealership to have this taken care of.
The comunication about the enspection Washington more por about the represent worker. Before the represent worker is more gentle y send my what hoppen in my car
Horrible experience with Nissan of stockton. Didn't solve my issues. Sold me a lemon car
Had a good time with courteous people it took little longer than I expected however I got just what I wanted and thankyou
Did recall work, radio issue was based on miscommunications the problem was not the Bluetooth music but phone call breakup on iPhone after a few minutes the call starts crackling and breaking up. Anyway will address later with the dealer software fix And service bulletin that they did not know about.
Wonderful service and hot coffee, looking forward to coming back. It was a lot faster than other times.
Purchased car via internet. Alex was the first I talked with. Once I chose car I wanted; Mo did all the finance and contract via telephone. Alex delivered vehicle to my home. Real smooth and pleasant experience. Mo and Alex addressed all my concerns. Very satisfied with my purchase. May buy Frontier next year at your dealership.
I told them what was wrong, including a printed out report, waited two hours and $250 later they told me the same thing and they couldn't fix it.
As everyone there was telling me about getting a full tank of gas with the car and I didn't get my full tank; He and manager did amazing job getting me a great deal on a new car. Wasn't expecting it. I went it expecting to pick up me old car but he and others worked a miracle for me with this new one.
Fast and friendly service! In the waiting area you can get coffee and snacks from the vending machine.
They are very accommodating to the client and I’m really satisfied with their service. I can recommend this dealer to some friends.
They took care of any problem very well. I was very impressed with the work they did to get the job done with us getting the car.
Very friendly and very helpful and has a good customer service Very good customer support
Never caught him name. Everyone was to pushy didn't like it. I told them what we were looking for and then when I want to go home because I was exhausted and want to think about it they were just to pushy ll they care about is commission instead of if customer can afford it or not
Abraham and Muhammad made my experience seamless and quick. I told Abraham what I was looking for and he had me driving away with a 2026 Nissan Sentra. Thanks guys for paying attention to what I was looking for.
Nissan of Stockton's service has provided Excellent service every visit; quick and thorough mechanics as well as accommodating and friendly service advisors inside. Amanda Matthews and the rest of the staff have always been helpful and efficient with any questions I may have.
Outstanding genuine customer service, addressing personal concerns, high level of professionalism, together with a high level of productivity and that of the highest quality
Great! They were a bit behind with appointments but handled it very professionally. Total wait time was 1.5 hours.
Very attentive, took his time explaining the vehicle. He sold the deal. Highly recommend Chad for your next vehicle purchase.
Compassionate, professional and not rigid, flexible Nissan Stockton is on top of their game they are knowledgeable. The technicians are near, they know what they are doing, the reps are willing to make clients experience worth the wile, waiting room is comfy too, I recommend this to friends and family
Friendly, nicely Excellent She is nice and friendly. She did an excellent job She is polite and helpful
I've been there a few times n a service person by the name Pedro Soto has attended me n I was out of there quick with service well done thank you Pedro for ur service
My sales person was personable, funny, knowledgeable, and he really just made the experience amazing.
I can in to get an oil change. The service was fast and the gentleman who helped me named Ramsey Elkheidi was great.
Always able to take care of my needs. They are a fast and friendly reliable service department.
Everything went well. Amanda is friendly and very knowledgeable of her job. Everything was explained to me. She does her job well. I believe Amanda is an asset to your company. I give her a perfect score. Thank you Amanda!
Excellent and professional staff marketers Ola and Orlando helped alot, and web application was very transparent and easy to buy a car beat ever.!!! Thank you guy,
Came down from San Francisco cause I bought my car at this location was able to get the issue fixed and it was covered by warranty so I was happy about that. Amanda did do her job very well.
friendly professional service! thorough inspections to make sure your vehicle is roadworthy. I would recommend others to take their vehicles to Nissan of Stockton for the vehicles servicing.
Professional. Kind and polite They are always courteous helpful and caring Nice. Kind. Nice Kind
The service was not good, no communication as to what was going, instead I got lies and at the end for the 2nd time I was told what they thought was wrong, which was impossible. Then I was told they could not guarantee there suggestions would not fix the problem
I've always had Ramsey as my main contact and it's always been a good experience.
The staff is always friendly and helpful. Work done and work needed is always explained to me. It's always a great experience at Stockton Nissan
I had to tow my vehicle tow to dealership twice they did not fix the problem on the first visit
This time my appointment was fast, instead of me waiting hours I like quick but efficiency too
Gabe Fred and Mohammad were amazing highly recommended come see them they are the best
I like working with Amanda. She is a nice and good person. You just kept my car too long thinking about it was about a week
